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Singapore LiveChat service is now available

Ocean Network Express Live Chat services is now available on our Singapore local site.

We offer several options via our Live Chat service for some of the queries regarding Imports and Exports.

Customers can start chatting with our agents based on the options they have selected to receive quick responses.

Live Chat support hours are 8:30 AM - 5:30 PM (SGT) Monday - Friday & 08:30 AM - 12:30 PM (SGT) Saturday.

  • Import- Portnet release status (BL & Payment Status)
  • Import - Free time for Demurrage & Detention
  • Import - Request for vessel ETA (SIN)
  • Import - Request on Arrival notice copy
  • Import - Rates for Demurrage & Detention
  • Export Doc - Inquiry of SOB, Exchange Rate and SI Cut Off Time
  • Export Doc - Request for Final Waybill after Payment
  • Export Doc - Inquiry on OBL collection
  • Export Booking - Inquiry of free time at POD / rates quotation
  • Export Booking - Inquiry on DG acceptance for pre-booking
  • Export Booking - Inquiry on sailing schedule / service lane
  • Export Booking - Inquiry on shipment track and trace
  • Export Booking - Inquiry on Booking Receipt Notice status

Please click here to start a chat with us today!