Customer Advisory
Notice of Surcharge Update - ONE SG CEN surcharge for Cargo clearance permit for T/S
ONE will implement a Customs Entry (CEN) surcharge. Applicable to Tranship to/from Singapore across all trade lanes and services and will be valid till further notice.
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Official Launch of the BL Amendment Workspace (BLINK) - Effective 27th July 2026
Blink (BL Inquiry Link) is the essential, digital solution for seamless BL collaboration. It serves as our primary platform for managing all BL amendments and confirmations, ensuring a faster, more efficient, and fully integrated experience within a single, unified workspace.
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Notice of Surcharge Update - Food grade premium (FGP)
In order to continuously provide a reliable service, ONE will implement a Food grade premium (FGP) surcharge. The Food Grade Premium (FGP) will apply in cases where a Food-grade or Grade A container is requested.
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Notice of Demurrage and Detention Tariff Update - Apr 2026
Notice of Demurrage and Detention Tariff Update - Apr 2026
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Notice of Surcharge Update - Apr 2026
Notice of Surcharge Update - Apr 2026
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Notice of change of billing process – Transition to Incremental Invoicing
Please click here to read the full details of the advisory, and also to download a PDF version of the advisory.
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Notice of Surcharge Update - CONTAINER MANAGEMENT FEE FOR DISCHARGE (CMD)
Notice of Surcharge Update - CONTAINER MANAGEMENT FEE FOR DISCHARGE (CMD)
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Important Notice – Removal of Change Booking Surcharge (CBS)
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CHANGE OF MULTIMODAL DANGEROUS GOODS FORM
Please be informed of the change regarding the documentation required for your dangerous goods shipments.
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Notice of Surcharge Update MED ECA /May - June 2025/ Tariff
We would like to inform you that a Mediterranean ECA (ECA REG SURCHARGE) Surcharge will be implemented, effective May 1, 2025.
Expanding on the current ECA surcharges, a Mediterranean ECA surcharge of USD 17 per TEU will be implemented, applying to all import and export shipments in the Mediterranean region.
This surcharge is being introduced to comply with environmental regulations and support sustainable shipping practices.
The ECA tariff will be reviewed on a quarterly basis, though this is subject to change with
prior notification.
Expanding on the current ECA surcharges, a Mediterranean ECA surcharge of USD 17 per TEU will be implemented, applying to all import and export shipments in the Mediterranean region.
This surcharge is being introduced to comply with environmental regulations and support sustainable shipping practices.
The ECA tariff will be reviewed on a quarterly basis, though this is subject to change with
prior notification.
Read more »