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Customer Advisory

Customer Advisory - Apr 15, 2021

Notice on the cessation on manual booking

Kindly be informed that ONE SG will be ceasing her acceptance of manual bookings with effect from 2nd Aug 2021.
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Customer Advisory - Apr 15, 2021

Notice on the cut-off time for manual shipping instructions (SI) submission

Kindly be informed that ONE SG will be prioritizing electronic SI instead of manual SI with effect from 1st Sep 2021.
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Customer Advisory - Mar 01, 2021

Notice on Revision of Local Charges

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Customer Advisory - Mar 01, 2021

Notice of Terminal Handling Charges Update

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Customer Advisory - Feb 09, 2021

New eCOM Feature “ONE QUOTE” Available on 23 February 2021

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

ONE is pleased to announce we will be releasing a new feature in our eCommerce service lineup called “ONE QUOTE” on the 23 February 2021.
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Customer Advisory - Dec 29, 2020

New eCOM Feature “ONE QUOTE” Coming Soon

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.
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Customer Advisory - Dec 09, 2020

NOTICE OF INCREASE IN DEM & DET RATES WEF 15 JAN 2021

This is to inform you that with effect from 15th January 2021, the Singapore Import and
Export’s Demurrage and Detention Tariff Rates will be revised to the following quantum
(SGD) based on the loading/discharging vessel arrival to Singapore :
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Customer Advisory - Dec 09, 2020

NOTICE OF INCREASE IN SG LOCAL CHARGES WEF 15 JAN 2021

Please kindly be advised that changes have been made to the following ONE surcharge with
effect from 15 January 2021 onward
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Customer Advisory - Apr 22, 2020

PayNOW function at ONE SG

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Customer Advisory - Apr 20, 2020

Payment to ONE

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