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Customer Advisory

Customer Advisory - Mar 01, 2024

[NOTICE] Surcharge update with effect 01st April 2024

Dear Valued Customer,

Thank you for your continued support and for choosing Ocean Network
Express (ONE) to cater to your needs.

The changes in the Surcharge would take place with effect 01st April 2024.
For more details please refer to the attachment below or attached
document.

Appreciate your kind cooperation and have a nice day.
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Customer Advisory - Mar 01, 2024

[NOTICE] Demurrage & Detention Tariff Update with effect 01st April 2024

Dear Valued Customer,

Thank you for your continued support and for choosing Ocean Network
Express (ONE) to cater to your needs.

Please kindly be informed of the Detention tariffs for Singapore, effective
from April 1st, 2024.

For more details please refer to the attachment below or attached
document.

Appreciate your kind cooperation and have a nice day.
Read more »
Customer Advisory - May 22, 2023

[NOTICE] UPDATE ON D&D FILING FROM WORKING DAYS TO CALENDAR DAYS WITH EFFECT ON 05TH JUNE 2023

[NOTICE] Update on D&D filing from Working days to Calendar days with effect on 05th
JUNE 2023
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Customer Advisory - May 12, 2023

[NOTICE] UPDATE OF BOOKING CANCELLATION FEE & CHANGE OF BOOKING STATUS FEE WITH EFFECT ON 20TH MAY 2023

[NOTICE] Update of Booking cancellation fee & Change of Booking status fee with
effect on 20th MAY 2023
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Customer Advisory - Mar 10, 2023

Notice of Terminal Handling Charges Update

Please click here to view more
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Customer Advisory - Mar 03, 2023

NOTICE OF SINGAPORE’S SURCHARGE UPDATE

Please click here to view more
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Customer Advisory - Dec 09, 2022

Notice of Surcharge on Compensation for Breach of Agreement (CBA)

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Customer Advisory - Sep 16, 2022

A even more efficient way to better serve you - Expansion to Export Documentation

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Customer Advisory - Aug 16, 2022

Notice of Surcharge Update on Late BL Collection Fees

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Customer Advisory - Aug 03, 2022

A EVEN MORE EFFICIENT WAY TO BETTER SERVE YOU - EXPANSION TO EXPORT BOOKING

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