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[NOTICE] UPDATE ON D&D FILING FROM WORKING DAYS TO CALENDAR DAYS WITH EFFECT ON 05TH JUNE 2023

Customer Advisory

Dear Valued Customer,

Thank you for your continued support and for choosing Ocean Network Express (ONE) to cater to  your needs.
Click here to download our customer advisory.

Please kindly be advised that changes have been made to the following ONE Demurrage & Detention. The new level will be applicable Singapore across all trade lanes and services and will be valid till  further notice. 

Inbound Demurrage:
Inbound Demurrage Calculation shall commence on the same day of container discharge and end on the same day of container full gate-out.

Inbound Detention:
Calculation shall commence on the same day of container full gate-out and end on the same day of container empty gate-in.

Outbound Detention:
Outbound Detention Calculation shall commence at same day of empty gate-out at Empty Depot and end on the same day of container full gate-in.

*Feel free to engage our LiveChat agent at the bottom right-hand corner if you have questions about this.
Our customer care agents are there to assist you.