Customer Advisory

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

ONE is pleased to announce we will be releasing a new feature in our eCommerce service lineup called “ONE QUOTE” on the 23 February 2021.

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to
your needs.

This is to inform you that with effect from 15th January 2021, the Singapore Import and
Export’s Demurrage and Detention Tariff Rates will be revised to the following quantum
(SGD) based on the loading/discharging vessel arrival to Singapore :

Please kindly be advised that changes have been made to the following ONE surcharge with
effect from 15 January 2021 onward

Further to our previous advisory dated 18 March 2020, the Singapore Government has since announced last week with enhanced measures to restrict all Non-Essential Services from 7 April to 4 May 2020.