Customer Advisory
Introducing ONE eCommerce support channel
Need help with eCommerce?
Our eCommerce support team is ready to assist you.
We're excited to announce that our dedicated eCommerce support team is ready to assist you
with any questions or issues you may encounter while using our eCommerce platform.
Our eCommerce support team is ready to assist you.
We're excited to announce that our dedicated eCommerce support team is ready to assist you
with any questions or issues you may encounter while using our eCommerce platform.
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[UPDATE] Change of booking acceptance window (effective 04 Sep 2024)
Dear Valued Customers,
Please be informed that our Booking Acceptance Window is now revised to 40 calendar days from the estimated time of arrival of the vessel to Singapore.
Please be informed that our Booking Acceptance Window is now revised to 40 calendar days from the estimated time of arrival of the vessel to Singapore.
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Tariff OBS and ECA Surcharge update for TP (EB & WB) - Effective October 1, 2024
Dear Valued ONE Customer,
Ocean Network Express (ONE) would like to update the following ONE Bunker Surcharges effective 01st October 2024.
Ocean Network Express (ONE) would like to update the following ONE Bunker Surcharges effective 01st October 2024.
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Oct - Dec 2024 EU ETS Notice of surcharge update
Oct - Dec 2024 EU ETS Notice of surcharge update
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